Website accessibility law

Website accessibility law in Poland

Poland's act of 26 April 2024 on ensuring that certain products and services meet accessibility requirements puts the European Accessibility Act into law, with e-commerce covered from 28 June 2025.

Moderate to high exposure for private websites. PFRON supervises; fines can reach 10% of turnover, and a non-compliant service can be stopped for up to 180 days.

Quick answers

Does website accessibility law apply to my business in Poland?
Ustawa o zapewnianiu spełniania wymagań dostępności niektórych produktów i usług przez podmioty gospodarcze (Dz.U. 2024 poz. 731) applies to: Businesses selling covered products or services to consumers, including e-commerce. Microenterprises (fewer than 10 staff and turnover or balance sheet of EUR 2 million or less) are exempt for services.
What accessibility standard must a website meet in Poland?
Accessibility requirements of the European Accessibility Act; the harmonised standard EN 301 549 maps to WCAG 2.1 AA for web content.
How is website accessibility enforced in Poland?
The President of PFRON for most services, with sector authorities (for example the Financial Ombudsman for banking). Anyone can report a breach.
What are the penalties for an inaccessible website in Poland?
Up to ten times the average monthly wage, capped at 10% of the previous year's turnover; orders to stop a service for up to 180 days.

The laws

Ustawa o zapewnianiu spełniania wymagań dostępności niektórych produktów i usług przez podmioty gospodarcze

Dz.U. 2024 poz. 731

Who is covered
Businesses selling covered products or services to consumers, including e-commerce. Microenterprises (fewer than 10 staff and turnover or balance sheet of EUR 2 million or less) are exempt for services.
Standard
Accessibility requirements of the European Accessibility Act; the harmonised standard EN 301 549 maps to WCAG 2.1 AA for web content.
Enforcement
The President of PFRON for most services, with sector authorities (for example the Financial Ombudsman for banking). Anyone can report a breach.
What it can cost
Up to ten times the average monthly wage, capped at 10% of the previous year's turnover; orders to stop a service for up to 180 days.
Key dates
Applies from 28 June 2025. Services already offered on that date may continue using products already in use until 28 June 2030.
Impact on your website
An online shop or a site where consumers can conclude a contract online must meet the accessibility requirements and publish information on how the service meets them.

What it means for your website

  • E-commerce services are explicitly covered.
  • Microenterprises providing services are exempt.

How Jralo helps in Poland

  • Daily checks against WCAG 2.2 A and AA with axe-core, the same rules EN 301 549 points to for web content. Automated testing finds many, not all, problems.
  • A dated, independently timestamped record of what was checked and fixed, ready if a regulator, customer or court asks.
  • Website Mechanic fixes problems in your code and opens a pull request for you to review.
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Good to know

  • Fine amounts and how a breach is classed are set by national law; check the official text before relying on a number.
  • Fine figures come from law-firm and trade summaries; check the act.

Sources

  1. Dz.U. 2024 poz. 731, ISAP
  2. Rymarz Zdort Maruta: Polish Accessibility Act alert
  3. Directive (EU) 2019/882 (European Accessibility Act), EUR-Lex

General information, checked 9 October 2026. Not legal advice. Laws, guidance and enforcement change; speak to a qualified lawyer about your situation.